I highly recommend Ural NE.
From the the staff, to the showrooms, this dealership is a class act, the fact that people from all over the country would choose to purchase their Ural here, and have it shipped to them, speaks volumes about the reputation Ural of N.E. has, and the trust they have earned. Having one of the best dealerships in the country just an hour away makes my Ural ownership just that much better.
I would highly recommend this dealer! Ordered a new Ural bike for my dad who lives in MS. Very knowledgeable, professional, provides the best level of service when I have questions, and on top of that offers the best pricing. Had a minor issue and they handled it right away to ensure our satisfaction. A special thank you to Darrell in sales and Thiago for outstanding service! Would definitely swing by and say hello if I am ever near the Boston area.
Ural of New England is amazing, I have never experienced the level of commitment to customer service I received here at any other time in my life. Working with service manager Thiago Dos Santos was a flawless experience from the moment I dropped my Patrol off, to the day I picked it up, Thiago always kept in touch, letting me know how things were going. We communicated mostly by email, and I was always impressed by his rapid response.
Every experience that I have had with Ural of New England has been friendly, warm and welcoming. I purchased a new 2015 Ural Gear up from Dimitry, Olga did all the paper work and Thiago has been there every time I have needed help,with service and advise. They all go the extra mile. I feel like I am part of a family. Thank you all.
These guys built my dream bike a few years back. Sure, it is true that money can't buy you happiness, but Its a bit hard to not be happy when riding on a custom Ural! Thiago and Dmitry from the shop have always been helpful. It is great to have a relationship with them throughout the years.
I have purchased two Urals from this dealer. Their sales team is incredibly friendly, knowledgable, and service is simply the best. Thiago, the Director of Fixed Operations, is a pleasure to deal with. He seems to go out of his way to accommodate and the quality of service is excellent.
Alphacars Ural Of New England is a US Car Dealer based in Boxborough, Massachusetts. Alphacars Ural Of New England is located at 649 Massachusetts Ave, Boxborough, MA 01719, USA.
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